Warranty & Repairs

Products are Guaranteed against defective workmanship and material. Retain sales docket as proof of purchase date. Return faulty stock to original place of purchase.

Guarantee does not cover normal wear and tear, damage caused by carriers or consequent damage.

The length of the warranty period varies for each brand. Please check each product range.

 

Airline Damage

Airlines are the most common cause of damage to luggage. The Australian Luggage Co. is not responsible for any damage that occurs whilst your luggage in transit

We urge you to inspect your luggage after your trip. Should your luggage be damaged in transit we recommend you report & submit a claim directly to the airline that you have flown with prior to leaving the airport.

 

Authorised Repairers

MELBOURNE

Gregorys Bag & Shoe Repairs 6 Leake Street ESSENDON 03 9379 6137
The Repair Place 423-425 Springvale Road FOREST HILL 03 9894 7869

 

SYDNEY

Custom Luggage Co. Pty Ltd 317 Sussex Street SYDNEY 02 9621 1099
Sydney Luggage Centre 1149 Botany Road MASCOT 02 9669 6381

BRISBANE

Addwest Shoe & Luggage Repairs 75 Vulture Street WEST END 07 3844 5416
McInallys Shoe & Bag Repairs 34 Davenport Street SOUTHPORT 07 5531 3833

ADELAIDE

Luggage Place 107 Gilbert Street ADELAIDE 08 8231 2119

PERTH

Leather & Luggage Repair Centre 317 Walcott Street MT LAWLEY 08 9443 1800