Warranty Claims Form

Warranty Claims Form main image Warranty Claims Form image

To start a warranty claim, please follow the instructions below.

  • For items purchased within the past 36 months, please contact the retailer where the product was purchased from. They will assist you further.
  • For items purchased outside of 36 months, please continue completing the warrant claim form.


Please note that in order for us to process your claim all fields must be completed. Full terms and conditions regarding your Australian Luggage Co. warranty can be found here. We aim to process all warranty claims with 4 weeks, please note this may take longer during exceptionally busy periods.

Your Details

Your Address

If purchased within the past 36 months, please contact the retailer the product was purchased from who will assist you further. If the goods were purchased more than 36 months ago, please continue to complete this documentation.


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Your Purchase

 
 

Proof of Purchase and Image Upload

Please ensure that at least one of your images shows a full-length photo of your purchased items where possible taken against a plain background. Please also include an image of the label inside your item which will enable us to identify the product range. Prior to uploading your images, please ensure your images are of adequate clarity and will allow us to easily verify the nature of your issue.